I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
"How's your new boss?" I asked a friend I hadn't seen in a while.Her eye-roll and long pause said it all.
"Not so good. It's been 65 days--and counting since he even looked at me and said hello. I mark the event on my calendar when he does."
Another woman, learning a new job in customer service says one of her new co-workers has refused to talk to her for the four months she has been working with her.
"Every morning for the last four months I walk in and say good morning to her, but she simply ignores me."How can this be?
Hello~Bonjour~ Hola~ Ciao
Greeting another when your paths cross is such a simple social grace. It takes no time to look another in the eyes and offer a simple greeting-- and it can add so much to your own feelings of being connected with others.
"Good morning!"When was the last time you paused to greet family, co-workers or strangers? That old sarcastic reply, 'I'm still here aren't I' to a spouse's question 'do you love me?' certainly does nothing to leave the spouse feeling connected and appreciated. Likewise, when you fail to acknowledge and greet people in your presence--whether co-worker or stranger--you leave them feeling invisible, unwelcome and disliked. And ultimately you are the one who ends up disconnected and isolated.
"Have a nice day."
"Good to meet you."
"Peace be with you."
The Art of Making People Feel Welcome
No matter what the situation, we all want to feel others are happy to be in our presence--including you. From the first day of work to the last, we want to feel welcome and included in the workplace. When we join online discussions or in-person social groups we want to feel welcome and a part of the group.
When we feel welcome and appreciated, we do our best work, bring our best discussions and enjoy connecting with the people around us.
The art of making people feel welcome is simple: in all situations convey the four messages all people want to hear:
The Four Messages All People Want to HearYou don't have to actually say those words--you need to convey the message through your actions. The simple social nicety of greeting people is a great first step. When you convey these four messages to the people you interact with in each meeting you will find you connect with people--and your own happiness factor will rise.
I'm glad I'm here.
I'm glad you're here.
I care about you.
I know that I know.
Check it out: Are You Connecting?
How do you make the people around you feel?
Do you practice the art of making others feel welcome and connected? Or are you so concerned about making an impression, getting your work done or finding the next opportunity you can't be bothered with how you make others feel?
Are you feeling dis-connected and set apart from the people around you?
How high is your 'Hello Factor'?
Run a 24 hour experiment: Consciously greet and acknowledge each and every person who crosses your path for 24 hours. As you increase your 'Hello Factor' does your 'Happiness Factor' increase?